Most of a deduction analyst’s day goes on finding the contract, finding the rate card and reformatting what they found — Axiom does the assembly and the arithmetic, so what reaches your team is the judgment call.
The invoice line, the governing clause quoted with its page, and the arithmetic are bound to the finding before anyone opens the queue. The document hunt happened already.
Recoverable, a valid deduction the contract genuinely allows, or unverified because no clause resolved. Your analyst is told what could not be established, not handed a number to defend.
Axiom drafts the dispute package. Your team approves it and sends it, under your own name, through whichever channel that buyer uses. Your customers never hear from us.
Every short-pay lands in one of two trays with the reason and the clause that put it there. One of them is a deduction the contract genuinely allows, and saying so is worth as much as a recovery.
Shortage deducted with no proof of delivery attached, and the agreement makes that proof a condition of the deduction.
Vendor terms §4.2, p. 4
Promotional case rate taken on an order that shipped fourteen days after the promotional window closed.
MSA Schedule B, p. 12
Freight charged back at a rate the addendum puts on the buyer's own account rather than yours.
Freight addendum §2, p. 9
The buyer took 2% on day 8 of a 10-day window. The discount was earned and the short-pay stands.
MSA §6.1, p. 4
A promotional allowance the addendum plainly permits, deducted at the rate the addendum names.
Promo addendum §3, p. 7
The reason line names a person rather than a document, and no clause resolved in the agreement. It comes back with the gap named instead of an amount to defend — which is a shorter conversation than a claim that falls over in front of the buyer.
No page anchor · no amount
Axiom gathers the evidence and does the arithmetic. Your analysts do the part that needs judgment and a relationship.
Every open short-pay in a single list with its amount, its customer and its verdict — sortable and filterable, so the morning triage is a sort rather than a meeting.
Terms are extracted per agreement and then applied to every line that agreement governs. Your analysts stop opening the same PDF for the fourth deduction this week.
Unearned discounts, phantom freight, shortage claims, promo and MDF chargebacks, unit price variance. A reason matching none of them is surfaced as unknown, not forced into the nearest bucket.
Spreadsheets and CSVs straight out of your ERP, contracts and remittances as PDFs. The normaliser reads columns by meaning, so nobody on your team reformats a file first.
Send the AR export, the remittance advice and the contracts behind them. What comes back is findings a staff auditor has already signed or rejected, with the reasoning attached.
A browser upload and three files. No connectors, no credentials into your ERP, no IT ticket to raise — and nothing written back, so there is nothing for anyone to approve first.
Send the short-pay backlog and the contracts behind it. Every finding arrives ruled, with the governing clause quoted and the arithmetic shown — including the ones we tell you to let go. Your team decides what gets sent.