A collect shipment debited back to you, a fuel surcharge billed past the cap you signed, cartons claimed short against a receipt the driver signed clean. Axiom reads the shipping terms out of your own contracts and puts every freight chargeback against the clause that decides it.
FOB terms · surcharge caps · freight allowances
FOB, a surcharge cap, a freight allowance: the clause governs. What the buyer typed on the remittance only tells us what they chose to call it.
Where a contract permits an allowance or caps a surcharge, only the amount taken past it is recoverable. The part the agreement grants stays granted.
If no shipping clause resolves in your agreement, the line comes back unverified saying exactly that, rather than argued from a plausible reading.
Three freight deductions against three shipping terms. One comes back whole, one comes back in part, and one does not come back at all — because the contract genuinely grants it.
MSA §12.1, p. 7
“Goods are sold FOB Origin (shipping point). Freight is billed collect to Buyer; Seller bears no freight charge on shipments under this Agreement.”
The bill of lading is marked collect and stamped at pickup, so the leg the charge attaches to is the buyer’s own and the agreement allows nothing against it.
$4,850.00
Recoverable
The agreement puts collect freight on the buyer and allows nothing against it, so the chargeback has no term to rest on and the whole of it comes back.
Illustrative invoice and figures
The boundaries are the specification. Where your agreement carries no shipping term to read, the finding says so rather than reaching for the market convention.
The signed carrier document is what a collect-freight claim turns on. It is named in the finding, beside the clause it settles and the amount it decides.
A shortage claimed against a receipt the driver signed clean is checked against the stamped count, which is the quantity the clause makes final.
The cap is computed against the line haul on the carrier invoice, and only the amount billed past it is recovered. The charge under the ceiling stands.
A language model reads the shipping clause and returns the terms it found. Every dollar after that is computed in integer cents, and can be checked by hand.
Every freight chargeback carries the language it rests on, quoted verbatim with its page. If the quote does not resolve in your document, the term is dropped.
Shipping invoices and deduction notices arrive as files through a browser. No credentials, no IT ticket, and nothing is ever written back to your systems.
Send the shipping invoices and the deduction notices you already have. Every freight charge comes back read against the term that governs it — including the ones the agreement genuinely grants.